Tuesday, 8 November 2011

Need a Hug Mate?

Dear Customer...

Why have you specifically come in my shop to complain that The Post Office won't accept a photocopy of your insurance policy, so you can renew your tax disk??

This is a gardening shop mate and while you clearly have'nt got the guts to argue about it while you were in there, complaining to a shop keeper four doors away is pointless.
 

Are you lonely???    Do you need a hug, a cup of tea perhaps for your anger management issues???

These are things we CAN do for you...

We CAN also smile and give a sympathetic nod and make 'ohhhh and ahhh' noises while, red faced, you rant and hisss about the service you received in there..

BUT...that ALL we can do!!!!!!

Screaming at the staff in a gardening shop, is like getting a haircut which you are not happy with and complaining about it in the Cobblers... Its makes no bloody sense at all mate!

So, while you may think, in your agitated state, that its perfectly fine to walk out of the Post Office blazing, barge in to the next available shop and get on your soapbox. You may find that our shop staff find your screaming and shouting irritating.  They may even appear a little hostile in their customer service skills, while you are waving your documents and slamming your hands on the counter, especially if they have'nt had their first coffee.

In your fury, could you please refrain from added sarcasm, when I ask you if you have come in to purchase something????  Afterall, its not an unreasonable question, as 99% of people who come through my door buy something. I'm not being rude to you Sir, not half as rude as YOU are being to the queue of people that is forming behind you, patiently waiting to pay for their goods.

Please also refrain from looking at me incredulously, when I ask if you actually complained while you were at the Post Office counter.  Any person, having their marbles in place would have considered that.

Shouting in their shop, may prove a lot more productive in resolving car tax issues, than shouting in mine....

Now, bugger off, take your bloody photocopies and waste someone else's morning...  TWAT!!!!




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